Free 2nd class postage until Valentine's Day!
Use code ShareTheLove for 30% off
Before taking your jewellery to an expensive repairs shop or high street jewellers, why not see if we can help!
We may need some details in order to give you a precise quote, but standard prices are as follows:
Link/ Clasp Replacement
Standard lobster clasps:
• Silver or gold plated - £2.29*
• A selection of toggle clasps and magnetic clasps priced from £2.59*
Elastic or cord bracelet - £4.99*
Elastic or cord necklace - £6.49*
Choose between mono-filament cord or elastic for your item. We have a selection of coloured 8mm elastic including pink and blue.
Earring Hook Replacement
• Silver plated - two pairs for £2.69*
Do you love your earrings but hate wearing them because of the hooks? Why not have them replaced so you can wear your earrings with pride!
We cannnot guarantee postage times but will complete all orders within 24 hours of arrival and post your item back to you within a maximum of 72 hours. Please click here for expected delivery times and costs.
Please note: you will be charged postage at the checkout to cover the cost of us posting your item back to you in a material organza bag and a protective bubble wrap envelope.
We can order specific links, beads, charms and other pieces if necessary - just let us know the issue in the form below and we will get in touch via your email address to give you a quote within a maximum of 12 hours:
Upon Ordering a Service
Please securely package the item when posting it so no damage occurs during its journey to us. Bubble wrap is perfect for delicate items. We advise that you send the item to us via recorded delivery so that you can obtain proof when we receieve it, although this isn't essential. When we receive the item, we will contact you to confirm this and to also confirm that we can repair it for the quoted price.
We cannot be held responsible for any losses or damages in the post so please understand that sending items for repair is undertaken at your own risk.
Please note that after receiving an item, it may turn out that we cannot actually fix it. In this instance, we will contact you immediately via your preferred contact method, your payment will be refunded and your item will be returned to you. Otherwise, we may be able to suggest modifications that could be made to improve the look of your item.
We will only use your details to contact you regarding your quote and will never share them with any third party companies.